Babila Lima

Babila Lima is the Director of the Business Process Improvement Office for the Department of General Services. Since 2007, Babila has worked in City government in a number of different agencies and capacities including the City Council President’s Office, Mayor’s Office and as a consultant on cross agency process challenges. Prior to the current role, his City projects included an overhaul of the City’s special event permitting process, and the establishment of a regulatory, licensing and management system to support the growth of food trucks and mobile vendors in the City of Baltimore. He also developed and managed a yearlong initiative in Mongolia to improve garbage and recycling collection through a business social responsibility program funded by USAID.